Outlook 2013+

After you have started up Outlook choose:

  • File -> Account and Social Network Settings -> Account and then the Email tab.
  • Select New.
  • Under Choose Service select E-mail Account.
  • Complete the Your Name details. At the e-mail address prompt give your full email address. Ignore the requests for a password at this stage.
  • At the bottom of the pane select Manual setup or additional server types and then select Next
  • On the next screen – Choose Service POP or IMAP and then select Next
  • Change the Account Type from POP3 to IMAP if required (recommended).
  • Set the Incoming Mail Server to imap.happyserver.co.uk (or pop.happyserver.co.uk if pop3 was selected).
  • Set the Outgoing mail server (SMTP) to smtp.happyserver.co.uk
  • Do NOT tick ‘Require logon using Secure password Authentication’.
  • For User Name, enter your email address and then select the button labelled More settings.
  • Select the Outgoing Server tab. Make sure that both My outgoing server (SMTP) requires authentication and Use same settings as my incoming mail server are selected.
  • Finally choose the Advanced tab.
    • Under the Use the following type of encrypted connection choose TLS for the SMTP settings and SSL for the Incoming server IMAP or POP3
    • The port should have changed automatically to port 993 for IMAP or 995 for POP3.
    • Change the number for Outgoing server (SMTP) to 587

    then select OK.

  • Select Next. You should be see a logon screen and be prompted for your password. At the bottom of the pane you will see:

    Log onto incoming mail server (IMAP)
    Send test e-mail message

    When both of these lines show a green tick on the left-hand on the left-hand side of the pane and ‘Completed’ on the right you have successfully setup your account.

  • Select Finish.